Tag: LCCT

“We Plan to have AirAsia in every ASEAN country” says Zaman Ahmad,the Regional Head of Customer Experience of AirAsia in Malaysia during a short talk in their office. I was sitting on a bean bag surrounded by a few stuffed angry bird dolls and some tall stools for sitting. The meeting room was definitely a ground where playful imagination and ideas can run around. Must be why AirAsia had been successful as a low-cost carrier when it started – they were having fun doing it.